Internet Outage: Operators Working To Restore Connectivity – NCC Reveals

Internet Outage: Operators Working To Restore Connectivity – NCC Reveals

The Nigerian Communications Commission (NCC) has confirmed that several African Internet Service Providers (ISPs) are currently facing service disruptions due to cuts in submarine cables. However, the NCC assures that efforts are underway to restore connectivity……READ ALSO NCC Reveals Why Some Previously Linked SIM Cards Were Barred, Offers Solution

The affected cables, including the West African Cable System (WACS), African Coast to Europe (ACE), SAT3, and MainOne, experienced downtime following incidents in Cote d’Ivoire and Senegal, with subsequent disruptions extending to Portugal. In a statement released on Thursday by Reuben Muoka, the Director of Public Affairs at the NCC, the regulator highlighted that similar challenges have impacted other undersea cables such as Seacom, Europe India Gateway, and Asia-Africa-Europe 1, with cuts around the Red Sea area leading to significant service degradation.

The disruption has caused frustration among subscribers, who have taken to social media to voice difficulties in making phone calls and accessing online services. In response, the NCC reassures the public that cable operators are actively engaged in repair efforts, with services gradually being restored. “Operators of these cables have commenced repairs already, and services are gradually being restored.

They have promised to work around the clock to ensure that services are restored to the affected countries within the shortest possible time,” the NCC statement read. MTN Nigeria, one of the leading telecommunications providers in the country, has acknowledged the outage and appealed for patience among its subscribers.

The company assures that efforts are underway to resolve the issue and restore services as quickly as possible. This connectivity crisis mirrors a similar incident a few weeks prior when major operators, including MTN, Airtel, and 9mobile, faced widespread network connection issues. Gbenga Adebayo, Chairman of the Association of Licensed Telecommunications Operators of Nigeria (ALTON), attributed the connectivity issue to significant fibre cuts by road contractors working for the Federal Government.

“There have been significant fibre cuts across the country, and this has impacted connectivity today, but efforts are being made by affected telecom operators to rectify this situation,” Adebayo said.

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