BEDC Affirms Improvement In Electricity Supply

BEDC Affirms Improvement In Electricity Supply

BEDC Electricity Plc reaffirmed its commitment yesterday to improving customer service and the Disco’s overall performance.

Addressing reporters in Benin City, Dr. Henry Ajagbawa, Managing Director/Chief Executive Officer of BEDC, outlined his accomplishments in his first 100 days in office and stated that the organization’s management team has worked very hard in recent months to re-establish its culture.

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“Management had embarked on corporate restructuring, process re-engineering, and indeed financial restructuring, but we have been particular about the culture restructuring.

“We have worked very hard in the past months at resetting the culture of the organisation, but it is still work in progress. We are, however, confident that some progress is being made and the ethos and value system of our people are being positively impacted in many ways.

“This is demonstrably evident in some early gains in customer service improvement and the overall performance of the Disco. We take guidance from these early evidence as the only way to go,” Ajagbawa said.

Ajagbawa, who lamented the high level of infrastructural decay and lack of work tools in the organisation before his takeover, said: “This resulted in suboptimal performance across the company over the years.”